Office Information

Dr.C and a patientAppointments

Quality treatment in a caring environment is the primary goal of our office.  To achieve this, it is impossible to see every patient at the time they may desire.  Our schedule has been designed for the convenience of our patients, with some very specific objectives:

With this in mind, we have designed a schedule with the majority of patients’ appointed during more desirable times.  Longer or more involved procedures are performed in reserved times throughout the morning, or early afternoon hours.

We ask that should you need to reschedule an appointment, please give us at least 24 hours notice.  This courtesy allows another patient to take advantage of that available appointment time.

Taking care of a patientEmergencies

For the convenience and comfort of all our patients, our answering service will respond to any emergency situation, 24 hours a day / seven days a week.

Payment Options and Insurance

Being sensitive to the fact that people have different needs for fulfilling their financial obligations, our office offers several flexible options for financial arrangements.

Payment Schedules are arranged to fit individual needs, including options which allow for multiple family members to obtain treatment with arrangements for payment over a longer, extended period of time.

We are pleased to accept the assignment of insurance benefits.  Our experienced business staff will help determine your orthodontic insurance coverage, if any, and submit claims on your behalf.  As insurance can often be confusing, we encourage any and all questions you may have regarding your insurance benefits.

Jillian pre-bracesThe Importance of Cooperation

The estimated time determined to complete each patient’s treatment plan can depend on several of or all of the following:

The orthodontist creates an environment in which the patient treats himself/herself.  The orthodontist provides the “battle plan”, but the patient is the one who makes it work by following it.  Success requires good, intelligent planning by the orthodontist, and a commitment by the patient to make the treatment work.

The following patient responsibilities are key to obtaining a successful treatment result:

The success of treatment depends largely on you – the patient.